The keystone to a success project management lies in the effective communication and an online engagement consultation system can really aid you in that process. As a project manager, majority of your tasks would be communicative. You responsibilities include ensuring a clear communication about the scope, goals, responsibilities and accountabilities, division of work, performance and feedback, deadlines, along with providing project updates to the stakeholders.
You perhaps might already be aware of all this but it’s also really easy to forget just how significant it is while you are juggling between multiple tasks throughout the day. In such cases, having a communication plan in order can really save your day and the online engagement consultation programs help you in achieving that.
We found some do’s and don’ts for you to heed in order to ensure an effective communication with all the stakeholders of the project present inside as well as outside the organization.
1. Listen More
This is one of the most important characteristics that we are taught to instil in our conduct right from the schooling age. And this is something that project managers wither do really well or not at all. You really want to maintain a nourishing relationship with your stakeholders as they could directly or indirectly impact the success of your project. So it vital to understand that no relationship can go on for long if you will just keep on talking and not listen to the other person’s view point.
2. Ask
Listening certainly does not mean that you just sit their silently and only grasp whatever your client, investors or employees are saying. You have to ask the questions so that you do not get stuck anywhere when you will actually go on to implement the tasks and you will know who to reach out if there will be any queries. Just ask – ‘What are their expectations?’, ‘Where and how can you communicate with them?’, ‘Would they prefer personal meetings or video conferencing will work for them?’ and the list could go on. Be prepared with your questions and just ask them away.
3. Pave Your Way
Remember that you have to establish a good working relationship with your stakeholders. Do not jump on to being informal in your communication right from the beginning. Get you know you clients, investors and even your employees by starting off formally and then work your way towards informal style of communication. Just follow the KISS rule – Keep it short and simple.
4. Language
You should treat every stakeholder located outside your organization as a layman. Do not use acronyms or too technical terms with them as they would not be able to understand that language and it could result in them either losing the interest or simply getting pissed off. However, if the client also belongs to your industry, then it is absolutely fine to use such articles.
Now as simple as these things might seem, it will be really tricky to maintain communication with your stakeholders on regular basis once the project begins. However, Engagement Hub provides you with an all-inclusive and supremely effective online engagement consultation platform to ensure that your communication with your stakeholders is facilitated with ease, regardless of their location and time constraints.
