Across the globe, organisations recognise the tangible benefits of online engagement to reach more stakeholders, drive higher participation while reducing cost, minimizing administration burden and meeting regulatory requirements.
Online Engagement Software, Engagement Hub is the most effective end-to-end solution for consulting and managing online engagement and stakeholder management:
1. Facilitates Transparency and builds trust
Online engagement software bridges the divide between organisations, their decision makers and stakeholders enabling organisations to deliver better shared outcomes. align their goals with their community’s needs. Undertaking a comprehensive approach with a well designed communications and engagement strategy facilitates transparency, drives higher rates of participation and builds ongoing trust.
2. Reducing the cost of consultation
100% offline / face-to-face consultation can be extremely expensive and time consuming resulting in reduced project delivery budget. Online engagement software enables organisations to effectively communicate project information and receive quantitative and qualitative feedback from their stakeholders via cost-effective subscription licence fees. Combining online engagement with your offline engagement activities dramatically reduces consultation cost and administration burden achieving better outcomes.
2. Increase interaction with your audience
No matter what level of engagement organisations determine for individual consultations, the key to success is reaching and engaging with as many of your relevant stakeholders as possible. Online engagement software facilitates this by:
· Delivering a channel which is easy to drive more people to and easy to promote
· Availability 24/7 on any device – enabling your stakeholders to engage at a time which suits them
· Providing a range of flexible tools to drive high participation
· Maintaining and building a stakeholder database to continue the conversation with
· Reporting on who is participating enabling you to quickly identify how reflective the participants are of your target audience. This provides organisations the opportunity to quickly review how they are reaching their stakeholders and the messaging they are using
· Embedding accessibility within the software - Best in class online engagement platforms like Engagement Hub are built to WCAG 2.0 Level AA web accessibility with language translators, enabling all community members to readily access the information and participate.
4. Measure and analysis the success of your consultations
Engagement Hub, best in class Online Engagement Software delivers an array of features for understanding your stakeholders and analyzing your consultations:
· Stakeholder relationship management 9SRM) tool streamlining processes, providing stakeholder profiles and segmentation whilst capturing all your online and offline engagement data in one place
· Snapshot time-based consultation activity reports
· Deep Insight Reporting
· And more: the engagement level over time, current issues and trends across all projects, the most engaged and influential stakeholders and the demographics of your stakeholders.
5. A Safe Place to Engage
A dedicated online engagement platform creates a safe and secure environment for both the community participants and the organization, as feedback is monitored and the conversation is in a controlled environment, unlike social media. Engagement Hub is the complete digital platform available globally.
To find a trusted Online Engagement Software, visit our website engagementhub.com.au or you can call us at +612 8007 4277.
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